FREQUENTLY ASKED QUESTIONS
Ans. We guarantee the highest quality editing through four-stage full-proof English language and scientific editing of your manuscript at a reasonable price with speedy turn-around time. Our editorial team is comprised of accomplished scientists, researchers (with postgraduate, doctoral degree and post-doctoral research experience) and physicians (MBBS, MS, MD, DM, etc.) from top most universities around the world. They have experience in publishing their own work in various reputed journals, and some of them serve as peer reviewers in international journals. We make sure that your manuscript is edited by a specialist with the most relevant scientific background in your field with excellent writing and editorial skills. We maintain strict confidentiality and never share your submission and personal information with anyone outside us. We have a secured socket layer (SSL) encryption by VeriSign to ensure safe and secured online payment using your credit card.
Ans. Yes, we do have subject-specific editors who are expert in their respective field. To ensure high level of technical competency, our editors work under six different subject groups (Physical Sciences, Chemical Sciences, Engineering, Biological Sciences, Medicine and Arts-Law-Social Sciences) each led by an experienced Group-editor. Upon receiving the manuscript, our Chief-editor assigns the work to a specific group. The respective Group-editor then assigns the manuscript to the subject specific editor.
Ans. Once you submit the manuscript in our website, it directly goes to our Chief-editor, who then assigns the work to appropriate subject group. The Group-editor assigns the work to appropriate subject-specific editor. The subject-specific editor returns the edited document to the Group-editor, who again goes through the entire document and passes on the document to the "Quality-check" team. If satisfied, the "Quality-check" team sends the edited document to the Chief-editor to have a final look before delivery. (If not satisfied, the "Quality-check" team again sends back the document to the particular subject group and re-edit according to the suggestions and return the document to the "Quality-check" team.) Our four-stage full-proof editing process ensures high-quality error-free document deliverable to client.
Ans. Depending on your urgency, you can choose the turnaround time for editing your manuscript from the price section.
Ans. For editing, our editors use "Track change" mode in MS-Word. Therefore, you can easily find the changes, corrections and comments made by our expert editors.
Ans. Yes, we accept manuscript in PDF, LaTex and Tex format. They are converted to MS Word file for editing using track changes. If the client wants, we can re-convert the edited file into PDF and LaTex and Tex before delivering the final work.