Removing Barriers at All These Stages

To deliver your messages effectively, you must commit to breaking down the barriers that exist in each of these stages of the communication process.

Let’s begin with the message itself. If your message is too lengthy, disorganized, or contains errors, you can expect the message to be misunderstood and misinterpreted. Use of poor verbal and body language can also confuse the message.

Barriers in context tend to stem from senders offering too much information too fast. When in doubt here, less is oftentimes more. It is best to be mindful of the demands on other people’s time, especially in today’s ultra-busy society.

Once you understand this, you need to work to understand your audience’s culture, making sure you can converse and deliver your message to people of different backgrounds and cultures within your own organization, in this country and even abroad.

Principles of good writing

Experiences in school leave some people with the impression that good writing simply means writing that contains no bad mistakes – that is, no errors of grammar, punctuation, or spelling. In fact, good writing is much more than just correct writing. It’s writing that responds to the interests and needs of our readers.

Briefly, here are the basic characteristics of good, effective writing:

  • Good writing has a clearly defined purpose.
  • It makes a clear point.
  • It supports that point with specific information.
  • The information is clearly connected and arranged.
  • The words are appropriate, and the sentences are clear, concise, emphatic, and correct.

Good writing is the result of much practice and hard work. This fact should encourage you: it means that the ability to write well is not a gift that some people are born with, not a privilege extended to only a few. If you’re willing to work, you can improve your writing.