Your audience will provide you with feedback, verbal and nonverbal reactions to your communicated message. Pay close attention to this feedback as it is the only thing that will allow you to be confident that your audience has understood your message. If you find that there has been a misunderstanding, at least you have the opportunity to send the message a second time.
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Channelizing your Message
Messages are conveyed through channels, with verbal, including face-to-face meetings, telephone and videoconferencing; and written including letters, emails, memos, and reports. Different channels have different strengths and weaknesses. For example, it’s not particularly effective to give a long list of directions verbally, while you’ll quickly cause problems if you criticize someone strongly by email. Therefore, […]
Encoding your Message
This is the process of transferring the information you want to communicate into a form that can be sent and correctly decoded at the other end. Your success in encoding depends partly on your ability to convey information clearly and simply, but also on your ability to anticipate and eliminate sources of confusion (for example, […]
Writing time
The most important habit you can form is the daily writing habit. Even if you only write a page or two in a day, that’s OK. The important thing is to do it. Eventually, you’ll get there. Some days will be good; some will be not so good. Still sit down to write. It’s important […]