Feedback of your Message
Your audience will provide you with feedback, verbal and nonverbal reactions to your communicated message. Pay close attention to this feedback as it is the only thing that will allow…
Decoding your Message
Just as successful encoding is a skill, so is successful decoding (involving, for example, taking the time to read a message carefully, or listen actively to it.) Just as confusion…
Channelizing your Message
Messages are conveyed through channels, with verbal, including face-to-face meetings, telephone and videoconferencing; and written including letters, emails, memos, and reports. Different channels have different strengths and weaknesses. For example,…
Encoding your Message
This is the process of transferring the information you want to communicate into a form that can be sent and correctly decoded at the other end. Your success in encoding…
Communications Skills – The Importance of Removing Barriers
Communication barriers can pop-up at every stage of the communication process (which consists of sender, message, channel, receiver, feedback and context, and have the potential to create misunderstanding and confusion.…
Importance of Communication Skills in Your Professional Career
In a recent survey of recruiters from companies with more than 50,000 employees, communication skills were cited as the single more important decisive factor in choosing managers. The survey, conducted…
Charts and Graphs
“A picture is worth a thousand words.” This is certainly true when you’re presenting and explaining data. You can provide tables setting out the figures, and you can talk about…
Written Communication
With written communication, make sure that what you write will be perceived the way you intend. Words on a page generally have no emotion they don’t “smile” or “frown” at…